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ACT Assistant Director for Community Service

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Posting Details

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Position Title ACT Assistant Director for Community Service
Faculty Rank No
Provide Rank
Position Number 080771
Department ACT Volunteer Program - 335300

Position Summary Information

Minimum Qualifications

This is a masters-level position, with a degree in Student Affairs, Higher Education, or related field with 3 years experience.

License/Certification Required


Preferred Qualifications

-Earned masters degree in Student Affairs, Higher Education, or related field
-3 years full-time experience in student affairs.
-Demonstrated experience with development of community-based experiential learning opportunities for college students.
-Demonstrated experience with non-academic advising of college students.
-Strong oral and written communication skills.
-Demonstrated skill in development and maintaining of productive team environments.
-Demonstrated commitment to practices related to support of diversity and inclusion.

Essential Duties and Responsibilities

Supervise 1 ACT Graduate Assistant (ACT GA), and co-supervise/advise other ACT Graduate Assistants, practicum students, and interns on special projects.
Advise ACT Team student leaders, including ACT Advisory Board, impACT Team, Service Advisors, and various other event committees.
Develop and maintain positive group dynamics of all groups through personal and team development.
Create an environment that supports thoughtful dialogue, critical reflection, and innovative thinking.
Plan and facilitate recurring team meetings in close collaboration with ACT GA and ACT Advisory Board.
Shared oversight of ACT Community Outreach Center, in collaboration with ACT GA.
Manage portion of ACT programming budget.
Manage logistics for major events, including ensuring proper safety, liability processes, and the fiscal integrity of all endeavors.
Perform assessment for each major event and associated learning outcomes, and improve event as needed (assess other areas as needed) and share results with key collaborators.
Coordinate end of semester/year celebrations in collaboration with the student team.

Plan and facilitate ongoing training and development opportunities for impACT Team & ACT Service Advisors in close collaboration with ACT GA.
Conduct regular workshops/presentations/trainings on various topics for both internal and external audiences.
Teach academic courses on a semester by semester basis as approved by your supervisor.

Effective communication with Community Partners regarding volunteers, volunteer opportunities/needs, ACT major events, ongoing projects, etc.
Keep ACT Associate Director and Director of Student Engagement & Leadership informed of current ACT information and developments.
Work as a liaison among student leaders, ACT team, and overall department staff.
Oversee the management and upkeep of co-curricular section of the website.
Co-facilitate weekly meetings of ACT staff for information exchange and general planning, including education on root causes, community issues, and community partner needs.

Oversee marketing efforts for all ACT major events and ensure all publicity meets ACT guidelines, including “brand” congruency throughout all publicity.
Market ACT on a continuous basis through “institutional marketing” for general awareness & promotion of ACT program as a whole.
Serve as a team member responsible for student focused ACT marketing efforts and social media.
Recruit student leaders, participants, & faculty/staff leadership for all ACT programs.
Oversee the planning and preparation of the End of Year ACT publication.
Regular communication with local press for community awareness of ACT programs
Oversee ACT marketing and outreach during Parent Orientation.

Work with the ACT professional staff to further the strategic directions of the ACT team.
Collaborate with multiple on and off-campus community partners on various events.
Provide opportunities for professional staff and faculty to collaborate with ACT through ACT major events and other opportunities.
Work collaboratively with all other foundation areas in the Department of Student Engagement & Leadership on relevant programming, training, and other initiatives.

Type of Position Full Time Position
Staff/Non-Faculty Staff/Non-Faculty
Appointment Type 1.0
Work Schedule/Hours Generally 8am-5pm - flexible schedule as needed
Number of Hours Per Week 40 - again flexible schedule
Number of Months Per Year 12
Mandatory Staff No
Physical Demands of Position

Posting Details Information

Proposed Date of Hire 07/05/2017
Application Procedure

Please submit a cover letter, resume and list of three references.

Suggested Salary Range $45,000-$49,000
Disability Accommodation Information

Individuals with disabilities desiring accommodations in the application process should contact Maureen Cathey at

Special Instructions to Applicants
Posting Date 01/31/2017
Open Until Filled Yes
AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.

Eligibility for Employment

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. List of References
Optional Documents